SHIPPING POLICY

We will accept international orders from most countries. We can ship to you via FedEx, UPS, and USPS. Duties and brokerage charges may be assessed by your county's customs service and the shipping company, and these charges are the buyer’s responsibility.

Duties, import fees, or taxes assessed by your country’s customs service or customs brokerage fees that are assessed by the carrier are the responsibility of the customer and are not covered by our discounted/free shipping offer.


We will make every effort to ship your order within the lead time projection provided on our website. However, we are unable to guarantee any specific lead or delivery time. 

Processing time: 3-4 days. 

Shipping usually takes 7-10 days, priority shipping takes 3-5 days.


Flat shipping rates

Flat shipping rates are specific shipping amounts that you charge a customer based on their order.

For example, if you want to charge $5 for shipping each time a customer places an order, you would set up a $5 flat shipping rate.

The benefit of flat shipping rates is that you have control over precisely what a customer is charged at checkout.


General rates

General rates provide a flat shipping rate regardless of what is in the cart.

For example, if you want customers to be able to choose between regular shipping costing $5 or expedited shipping costing $15, then you would set up two general flat rates, one for each option.

These two rates then appear as options in your checkout for any customer's order.


Priced-based rates

Price-based rates let you set minimum and maximum cart values for your flat shipping rates.

For example, suppose that you wanted to charge different rates for orders below and over $50. Using price-based rates, you could set a flat shipping rate of $4 for orders under $50, and a flat shipping rate of $10 for orders over $50.

Using the example above, a customer with a cart valued at $35 would have only the $4 shipping option appear at checkout.


Weight-based rates

Weight-based rates let you set minimum and maximum cart total weights for your flat shipping rates.

For example, suppose that you wanted to charge different rates for orders below and over 5 kg. Using weight-based rates, you could set a flat shipping rate of $7 for orders under 5 kg, and a flat shipping rate of $15 for orders over 5 kg.

Using the example above, a customer with a cart that has a combined weight of 7 kg would have only the $15 shipping option appear at checkout.


Free shipping rates

Any flat shipping rate can be made into a free shipping rate by setting the shipping cost to $0. For example, if you want to offer free shipping on all orders, then you can create a general flat shipping rate with a cost of $0.

Instead, if you wanted to offer free shipping on orders over $100, then set up a price-based flat rate of $0 for orders over $100.