Return Policy

Since we offer free shipping within the U.S., return shipping is paid by the customer. Please note that we cannot be held liable for lost or damaged shipments that are returns.  Please note your name and order number on the return, returns shipped after 30 days will not be accepted.

Within 30 days of purchase, you need to ship the defective devices to our warehouse. We will cover the shipping cost from you to our warehouse. Once we receive the device, we will repair it free of charge. For devices that are beyond 30 days from the original invoice date, a service to ship the defective product for repair or replacement to our facility is available, but you will be responsible for the associated shipping costs to the local logistics company.

All kits and configurations must be returned in full with original packaging for all devices and components. Must be in like-new condition, returns without all the original packaging and components will be subject to a $25 fee. If applicable, this fee will be deducted from the refunded amount. If the returned light is damaged in any way or returned in un-sellable condition, the shipment will be refused/returned to sender.  

All products listed as Final Sale and Refurbished items are non-refundable. Purchased Final/Refurbished items are NOT eligible for our standard return. 

The warranty on refurbished products lasts for 1 year. No warranty extension, exchange or refund & return service is provided for the refurbished product.

A 10% restocking fee will be deducted from the refund for all orders that returned to us.