Bestqool Red Light Therapy: News

Solution: Folding the Redot L/M could potentially harm the circuitry within its thick protective foam. When stored correctly, it will have a longer lifespan. Please consider trying the following steps:...

To guarantee accuracy, the irradiance data of our product is based on multiple real-shot measurements, which guarantee accuracy. If the data you measured on your own is too different from...

Solution: We sincerely apologize for the inconvenience caused! If the BQ60 is automatically switching between time and mode or turning on and off, it could be due to moisture affecting...

Solution: We are sorry for the inconvenience caused! As we routinely double-check every item before shipping them out, your product may have experienced a strong impact during the bumpy transportation,...

Troubleshooting steps: 1. Check power supply: Ensure the device is plugged in and powered on. 2. Check the cables: Check whether the device's controller (if applicable) and power cordare intact...

Don't worry! For the second upgrade to the Pro Series, we upgraded the original two wavelengths (660 nm and 850 nm) to four wavelengths (630 nm, 660 nm, 850 nm,...

Troubleshooting Steps: 1. Press the NIR – Ensure the near-infrared (NIR) function is turned on. 2. Check with a Phone Camera – Use your phone’s camera to view the NIR...

Possible Circuit Board Issue: We are sorry for this unfortunate condition, your product may have experienced strong impact during shipping, which could have affected the circuit board. If possible, please...

Solution: Since users have varying sensitivity to light, if the brightness feels too intense, try these steps: 1. Wear protective eyewear to reduce eye strain. 2. Increase your distance from...