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What to do if the bulbs fell off the device?
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What to do if the bulbs fell off the device?
Create on 2025-04-02
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Table of Contents

  1. Solution:

Solution:

We are sorry for the inconvenience caused! As we routinely double-check every item before shipping them out, your product may have experienced a strong impact during the bumpy transportation, causing some LEDs to come loose. Nevertheless, you might be able to resolve this issue yourself if you have the following tools at home:

  1. Screwdriver
  2. Wire Cutter

Here is a video tutorial:

If the repair seems too complicated for you, or the attempt at the repair doesn’t resolve the problem, please take a photo and contact our support team at help@bestqool.com for further assistance, repair, or a replacement.

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