Bestqool Red Light Therapy: News

Hanging your panel light on a door is one of the simplest and most space-efficient ways to set up your device. Below are the step-by-step instructions for both the BQ60...

For users who want to expand their treatment area, our panels can be securely connected using the splicing function. This setup creates a larger, seamless unit that delivers wider light...

Solution: We understand your frustration at discovering that the item you purchased was significantly less expensive. Please record your order number and the amount of the price difference (through screenshots),...

Troubleshooting Steps: 1.Please first check if the other functions of the device are working properly. 2.If the other functions are normal, the issue may be due to partial incompatibility between...

Solution: We understand your frustration at encountering such inconvenience. Please kindly record your order number, the production batch number on the back of the product and the name of the...

Possible Circuit Board Issue: We’re sorry! Your product may have experienced a strong impact during shipping, which could have affected the circuit board. If possible, please take a photo and...

Solution: Folding the Redot L/M could potentially harm the circuitry within its thick protective foam. When stored correctly, it will have a longer lifespan. Please consider trying the following steps:...

To guarantee accuracy, the irradiance data of our product is based on multiple real-shot measurements, which guarantee accuracy. If the data you measured on your own is too different from...

Solution: We sincerely apologize for the inconvenience caused! If the BQ60 is automatically switching between time and mode or turning on and off, it could be due to moisture affecting...

Solution: We are sorry for the inconvenience caused! As we routinely double-check every item before shipping them out, your product may have experienced a strong impact during the bumpy transportation,...

Troubleshooting steps: 1. Check power supply: Ensure the device is plugged in and powered on. 2. Check the cables: Check whether the device's controller (if applicable) and power cordare intact...

Don't worry! For the second upgrade to the Pro Series, we upgraded the original two wavelengths (660 nm and 850 nm) to four wavelengths (630 nm, 660 nm, 850 nm,...